The European Union has published a universal form that can be used for filing complaints in relation to Regulation 261/2004 (air passenger rights). This form must be accepted under European law by ALL airlines and ALL European national enforcement bodies.
What can EUclaim do for you?
With our different services and products, EUclaim offers air passengers advice and assistance on claiming their right according to EC regulation 261/2004.
Historical flight data
Based upon our collection of historical flight data, we can advise you on the validity of your claim. By presenting the right burden of proof to the airline and by following the correct legal steps we are able to make it much easier for you to claim. Furthermore our help will increase the probability of a successful claim.
The Calculator is a software module developed as a service to determine in a simple manner if you are entitled to compensation under the Regulation. Using easy to follow questions, the Calculator takes you step-by-step through the regulation and offers a clear advice regarding your situation.
How does it work?
With EUclaim you can find out whether you are entitled to financial compensation. This advice is given free of charge. After you get the advice which includes several product options, you then decide if you want to purchase one of our tailored made complaint packages designed to speed up recovery of the compensation. You can also choose to file the claim with EUclaim on a no win, no fee basis.
What you get?
If you decide to purchase a complaint package this kit will contain:
- A letter appropriate to the package bought detaling the incident as described by you.
- A flight delay or cancellation declaration (as appropriate) detailing what happened to your flight.
- An information sheet explaining how to go about pursuing your claim.
When downloading the letters we have ensured that as much information is filled out for you. You will also receive instructions on the procedure for submitting these letters.