This is what our customers say

341 customers give

Excellent 9.3 out of 10

TrustPilot Stars
TrustPilot rating
given by M Taylor on 05/03/2015

Slow with an unreasonably high commission!

Took 7 months end to end with lots of prompting and chasing on my part! The amount of work I put in I Should have done it myself to get a more swift payment and more compensation! Will not be using this company again. I feel ripped off!
British Airways - BA2276 - 28/08/2014 (Flightdate)
TrustPilot rating
given by Shane on 04/03/2015

Hassle Free, Good Communication - I definitely recommend.

The process was very easy to initiate. I decided to use EU Claim through Bott & Co. after a failed claim myself. The process took just under 2 years. But this was out of EU Claims hands. It was due to on going court cases that would affect the Airlines decision in settling claims. They kept me up to date throughout the claim and communicated any delays/progress. Throughout the claim, I had to do very little, so I was happy to pay the commission. The rates are very fair and they give you a much better chance of receiving any payment. I was emailed saying the airline has agreed to settle the claim on 17th February and have just received full payment today. I would definitely recommend this company to anyone who doesn't have the time/knowledge to claim themselves.
TrustPilot rating
given by Anonymous on 03/03/2015

Excellent service

The process was hassle free and the company recover the airline compensation. They take a good percentage of the compensation but it is worth it. I would use them again if I have to.
Deutsche Lufthansa AG - LH114 - 22/12/2014 (Flightdate)
TrustPilot rating
given by A. M. de Joode - Brooks on 03/03/2015

Pleasantly surprised!

In July 2014, I got bumped off an Arke Fly flight from Miami to Amsterdam for no apparent reason. The airlines blamed the travel agent and visa versa. I tried to get a rebate for the inconvience for weeks after but got nowhere. I had almost given up on getting anything for being stranded until a friend told me about Euro Claim. She had received compensation through Euro Claim for something that happened to her. Since I had nothing to lose, I started the process with Euro Claim. Now, 6 months later, I havereceived the compensation I thought I would never get. Thank you Euro Claim for following through and delivering what you promised!
Arke - OR318 - 29/07/2014 (Flightdate)
TrustPilot rating
given by Mr Leder on 28/02/2015

Great and timely service!

I tried to claim my EUR 1200 compensation from Air Berlin myself, but was offered funny peanuts only. After this I contracted EUclaim to manage my claim. They offered great communication with regular updates on the process. Within two and a half months (Christmas and New Year's Eve included) I received the amount of EUR 878.70 to my bank account (EUR 270 + 19% tax deducted from the claim). This was a smooth and fast project, everything turned out just as it was promised. I can only recommend EUclaim.
Air Berlin PLC & Co. Luftverkehrs KG - AB7249 - 16/10/2014 (Flightdate)
TrustPilot rating
given by Sir/MadamStepanova on 27/02/2015

Well done!

Im very satisified with the way EUClaim handled my case. We got 833 euros (600 per passenger) for the delay of 24 hours (Condor) Cancun-Frankfurt and destination arrival 36 hours later Frankfurt-Kiev _____ Очень довольна сервисом, наш рейс Канкун-Франкфурт был задержан на 24 часа, итого в Киев прилетели на 36 часов позже. Писала самостоятельно в Condor мою просьбу по возмещению отклонили, EUClaim взяли наше дело и мы успешно получили компенсацию на карту. Сумма компенсации итого 1200 евро , мы получили 833 евро (за два пассажира)
Condor Flugdienst GmbH - DE2157 - 23/09/2014 (Flightdate)
TrustPilot rating
given by Mr. Zaro on 21/02/2015

Provision interest rate

Dear Sir or Madam, first of all I would like to say that I'm satisfied with the speed of your service and professionalism you've showed so far. On the other hand if I decide to use your services once more, than I'll really consider it will I do it with your agency or with some else. The reason for possible considering some other is interest rate provision of 27% (from 100%) which is high in my opinion. Anyway thank you for cooperation and good luck with other clients. Sincerely, Goran Zaro
Wizz Air Hungary - W63532 - 19/12/2014 (Flightdate)
TrustPilot rating
given by Ms.Trocchi on 15/02/2015

Reimbursement for missed flight which resulted in having to pay for a replacement flight

EUclaim are great -took all the hassle out of claiming from Air Berlin. I would never have been as persevering and certainly wouldnt have been able to correspond with the airline in German!
Air Berlin PLC & Co. Luftverkehrs KG - AB8949 - 10/08/2014 (Flightdate)
TrustPilot rating
given by Ladha on 12/02/2015

Not as reliable as I would expect.

UPDATE of the 600 Euros we were awarded (less the service fees), we were expecting approximately 440 EU. We were actually only paid $130 USD, or a fraction of the 440 EU. This service seems like a scam where they received over 1000 EU from the airline and keep most of it.-------------------------------------The service led me to expect 600 euros per passenger (2 of us) for a total of 1200 EU, but in the end, we were awarded half the amount for no reason I can understand. Our claim, although closed, still reflects an expectation of 600 EU per passenger on the EUclaim site for my account. Throughout the process, which has taken almost 3 months, the company has exhibited VERY poor responsiveness and its clear the company has very limited customer service. You basically wait for them to run their process, and if you have questions, expect little response. And if you are unsatisfied with the outcome, as I am, expect little to no recourse.
Deutsche Lufthansa AG - LH431 - 10/06/2013 (Flightdate)
TrustPilot rating
given by MrsSC. on 12/02/2015

Great Job, Great Company!!!

I received refund for a great delay (13hours).EUClaim is a great company and made a great job for me!!! I thank them very much and I would recommend this company to anyone.
SunExpress Deutschland - XG4693 - 09/08/2014 (Flightdate)
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Excellent TrustPilot Sterne
Customers give EUclaim a score of 9.3 out of 10, based on 341 reviews on

Hassle Free, Good Communication - I definitely recommend.

TrustPilot rating
The process was very easy to initiate. I decided to use EU Claim through Bo...

Excellent service

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The process was hassle free and the company recover the airline compensatio...
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