given by LauraK on 11/02/2016
I was very happy with EUClaim and the service at first. However, I have not received any update on my cases after May 2015. I am still waiting for an confirmation whether EUClaim will/has issued proceedings (the first letter to the airline was sent by EUClaim in December 2014).
It was easy to contact EUClaim when I needed to make a claim and they responded all my additional questions as well. Overall I think their terms were also fairly easy to comprehend. Until I receive some kind of conclusion in my case, I cannot provide a final review.
Virgin Atlantic Airways - VS201
given by Liam Potter on 08/02/2016
No update on our claim since June 2015. Appear to have changed their UK claims processing company from 'Bott & Co' to 'Van Emeyde' in the meantime which makes me think our claim has probably been misplaced and/or forgotten about.
Jet2 - LS546
given by Ms.Hofman on 29/01/2016
This was the first time I tried EUclaim, I had no idea that it would be so incredibly easy and that it would really work! Thanks EUclaim for the user friendly website and the good service.
Wizz Air Hungary - W61825
given by Mrs C Harvey on 19/01/2016
First time claimant and EuClaims were swift and communication was top class. They finalized the claim without much fuss and funds transferred speedily. I recommend them highly and thank you for your professionalism!
Malaysia Airlines - MH19
given by Mr/Mrs Jansen on 08/01/2016
Very easy to use. Very easy to follow what is exactly happening. And when you have any doubts or questions you receive an answer within a day (most of the time even within an hour). Excellent!
You give them the details, you sign a power of attorney and you do not need to think of anything else....oh yes one thing..give them your bank account details! :-)
Ryanair Ltd. - FR8606
given by Mr/MrsGuyton on 21/12/2015
We are very happy to get the max refund after a cancelled flight. Thanks to Euclaims for making that happen. Great communication and simple process.
Deutsche Lufthansa AG - LH728
given by anonymous on 15/12/2015
The airline did not compensate me when I complained myself. My claim was easily compensated with euclaim, thank you!
Vueling Airlines S.A. - VY8306
given by Klant on 15/12/2015
This file was well taken care of . Every change was communicated by e-mail and updated in . My EU-claim,
Received money was fast transferred to my account
Wizz Air Hungary - W62825
given by Mr/MrsSchmidt on 07/12/2015
Great, simple and reliable service without any complications.
Iberia Express - I23674
given by Jim Heimann on 07/12/2015
First og all, it was a overall good service. There is no doubt they do their job and if you have the right to compensation, they will most likely get them.
The only problem, which is why I give 4 stars, is because of all the corespodence. Including, it was in german. I expected english. So I had to ask every time, if there was something I had to fill in or decide, but they was very friendly and replied every time.
Overall, really good. Expect the case to be 6-18 months, but be patient
Norwegian Air Shuttle A.S - DY5596