given by Nicolaas Pullin on 19/08/2016
Read the Terms of Service VERY carefully!! What EUClaim does not make apparent is that they will still charge you the full fee even if they do not lift a finger and the airline independently compensates you. In cases of egregious delays, airlines will often voluntarily provide the maximum allowable compensation (600 Euros). Even if EUClaim does nothing, they will still attempt to extract their fee from you. DO NOT USE this service, give the airline time to contact you directly. Learn from my mistake fellow traveler!
Norwegian Air Shuttle A.S - DY7073
given by Mr/MrsSurace on 17/08/2016
Lots of people who works in the airport tells you that you cannot be paid by the airline. Don't trudt them ! With the help of euclaim i had my money back!
Air Berlin PLC & Co. Luftverkehrs KG - AB8709
given by pvl on 17/08/2016
easy to use forms, add some scans of the documents and within a week follow up and received the claim minus fee within 2 months. Fee might be high but at least you have immediate feedback if your case is eligible or not and once eligible you will get it. No brainer for future issues.
KLM Royal Dutch Airlines - KL896
given by Mr/MrsGannaban on 17/08/2016
It was sooo great job!!!amazing fast transaction.thank you sooo much!!
KLM Royal Dutch Airlines - KL807
given by Mr. Lizaveras on 16/08/2016
As it seemed too good to be true when I first heard of the company and was a bit hesitant into completing my claim, but as I finished it, everything went quickly and smoothly and after only 2 and a half months, I received my compensation for an 8 hour flight delay, again, thank you EUclaim
Wizz Air Hungary - W68026
given by bulldog67 on 20/07/2016
After getting no response from Thomsom for a delayed flight from Verona to Birmingham, EUclaim successfully got our compensation for myself and my partner. Yes we are greatful for your service, but the 27% commision plus £50 administration fees should be made clear before claims are started.
Corendon Airlines - CAI20
given by Leigh on 19/07/2016
Now, 15 month on.. still no compensation! I have been told for months that they are "collecting legal documents" that the legal team are "putting my case together" this has been the case for several months now. I am still nowhere closer to getting the money I am owed . I have had to go out of my way and ask for updates which every reply is the standard load of rubbish fobbing me off to wait a few more months. I wish I had of read reviews about this company before I used them!
I'd appreciate an update, and a date of when I will receive my money or atleast some sort of time frame!
Easyjet - U26445
given by László Mathe on 18/07/2016
I had submitted two claims via EUclaim. One was sorted very quickly, the other is still pending after 11 months. EUclaim made no effort in updating me about the status of the claim, unless I emailed and inquired I had no news. The last couple of times I only got the standard reply: we are reviewing the information we received from the airline and we will be back soon. That never happened.
Based on my experience EUclaim is cherry picking. The easy cases are dealt with, the difficult ones not.
From now on I will try myself first based on the advice from various website and if it does not work I will look for a different company.
British Airways - BA821
given by Sharon Knowles on 10/07/2016
Me and my family we delayed 8 hours coming back from our wedding in Cyprus in 2013 with Thomas Cook. We wrote to the company but they responded with a no chance as they do. So last year we decided to use EU claim. Less than one year later we received our compensation. They wouldn't pay out for a child (under 2 )as we had only paid a small amount for her to travel. We were kept updated throughout the process. Yes we paid a fee. it was reasonable and lets face it we had ended up with nothing when we tried ourselves so anything we received was a bonus. So thanks EU I wouldn't hesitate to recommend you to friends and family or to use you again should we ever need to.
Thomas Cook Airlines UK - TCX2153
given by MrsMiranda on 05/07/2016
I found out about EUclaim in a facebook group and gave it a try. I had a really bad experience with TAP airlines last year and when I saw I was entitled to refund, I started the process with them. They've answered all my questions and mails, and it usually took at most 2 days to replay it! The website is very easy to use as well and they keep you always updated about the process. I have no reasons not to indicate them. I am very impressed with their efficiency and quick results!
TAP Air Portugal - TP663