given by Jane Penny on 18/05/2015
The process took a while but was successful. Euclaim fees were fairly high but they earned it. I would definitely recommend Euclaim should a need arise.
British Airways - BA1301
given by Mr van der Vaart on 15/05/2015
Very simple process for lodging the claim, following up with additional information and documentation, and tracking the process between EUClaim and the airline. Payment was also simple and straightforward. All in all, couldn't have been a better ending to what started as an annoying airport experience!
Tyrolean Airways Tiroler Luftfahrt Gmbh - VO373
given by Christie367 on 08/05/2015
A very professional service with a user friendly website, you can check the status of the claim at any time and communications via email were prompt and easy to follow.
I received my compensation from EasyJet just 6 weeks after submitting the claim and even though the 27% commission plus 25Euro admin per claimant seems a little steep, I still received back 100% more than the original cost of the tickets.
All in all, I definitely recommend EUClaim.
Easyjet - U2154
given by Guido Rings on 26/04/2015
I knew that EU claim keeps quite a bit for themselves (I ended up with 157.50 euros for a 250 euros claim), but I did not know that their system will give me positive responses for claims, when in fact the answer is negative. My case in a nutshell: AirBerlin cancelled two of my flights, but they only offered me a voucher for one (250 euros). I was not happy with that and went to EU claim hoping that they will be able to fight for the 500 euros, which would have meant 315 euros for me. Unfortunately, EU claim later decided that they will only have chances to fight one case successfully, i.e. I ended up with 157.50 euros, instead of 250 euros. In short, if you get a voucher and you do not want to loose money, then you better forget about EU claim.
Darwin Airline - F7272
given by MadamYilmaz on 17/04/2015
Its just great experience with EUClaim. I can strongly recommend this service, 100% success!!!
Deutsche Lufthansa AG - LH1304
given by Sir/MadamStrümke on 16/04/2015
The site is a little complicatet to use if you have more than one flight to claim for and it is not very easy to find where to fill inn the required info.
KLM Royal Dutch Airlines - KL1926
given by Søren Drud Nielsen on 13/04/2015
I tried other ways before EUclaim, but it failed. At last I but the case with them and even though it took 7-8 month I got the Money. The time delay was due to the Airline trying to drag the case. I am satisfied
Deutsche Lufthansa AG - LH842
given by Sir Alex B on 31/03/2015
When I first send my claim to EUclaim I was a bit in doubt about the outcome but they made me be more aware of the fact that they are serious when I saw that they have contact with the airline and try to solve my claim , it took a bit of time but it definitely worth waiting ! I don't have any negative points to give 10/10 ! I recommend EUclaim to everyone that want justice and a good service!
Arkefly - OR257
given by Richard Rapley on 25/03/2015
This excellent review is not only given due to the very satisfactory outcome to my claim but because of the superb on-line service and communications from the first submission of my claim to the successful result and transfer of funds to my bank account. Many people say why use a claims company when you could make the claim yourself? My reason was simply the fact that I could not be bothered to go through all the communications, initial rejections and delaying tactics even though I had a genuine grievance against the airline due to a long delayed flight. I think that many people would feel the same way and whilst of course there is a charge deducted from the claimed amount it appears to me to be fair and reasonable for the work carried out. I would have no hesitation whatsoever in recommending EU claim for their professionalism and would certainly use them again if I should experience unacceptable delays on future flights. I would add that I have a previous claim against an airline outstanding with another flight claims company not yet brought to a satisfactory outcome and they have not shown anything like the degree of professionalism shown by EU claim.
British Airways - BA2166
given by Bala Azhagappan on 17/03/2015
Eventhough the whole process took nearly an year, Euclaims team was very responsive, transparent and reliable.
Air India Limited - AI120