This is what our customers say

333 customers give

Excellent 9.3 out of 10

TrustPilot Stars
TrustPilot rating
given by Ms.Trocchi on 15/02/2015

Reimbursement for missed flight which resulted in having to pay for a replacement flight

EUclaim are great -took all the hassle out of claiming from Air Berlin. I would never have been as persevering and certainly wouldnt have been able to correspond with the airline in German!
Air Berlin PLC & Co. Luftverkehrs KG - AB8949 - 10/08/2014 (Flightdate)
TrustPilot rating
given by Ladha on 12/02/2015

Not as reliable as I would expect.

UPDATE of the 600 Euros we were awarded (less the service fees), we were expecting approximately 440 EU. We were actually only paid $130 USD, or a fraction of the 440 EU. This service seems like a scam where they received over 1000 EU from the airline and keep most of it.-------------------------------------The service led me to expect 600 euros per passenger (2 of us) for a total of 1200 EU, but in the end, we were awarded half the amount for no reason I can understand. Our claim, although closed, still reflects an expectation of 600 EU per passenger on the EUclaim site for my account. Throughout the process, which has taken almost 3 months, the company has exhibited VERY poor responsiveness and its clear the company has very limited customer service. You basically wait for them to run their process, and if you have questions, expect little response. And if you are unsatisfied with the outcome, as I am, expect little to no recourse.
Deutsche Lufthansa AG - LH431 - 10/06/2013 (Flightdate)
TrustPilot rating
given by MrsSC. on 12/02/2015

Great Job, Great Company!!!

I received refund for a great delay (13hours).EUClaim is a great company and made a great job for me!!! I thank them very much and I would recommend this company to anyone.
SunExpress Deutschland - XG4693 - 09/08/2014 (Flightdate)
TrustPilot rating
given by SirMadamHoltzheker Uusmaa on 09/02/2015

My Flight delay...

After suffered more than 5 hours of delay and with the agreement of the company! A friend told me to make this claim via EU claim...I must say I end up with a compensation but of course it takes time while the company pretends to not pay you at all costs! Took me 4 months! Then, EU claim of course must take from you their comission which is a bit high but they did it...! Thanks
Air Berlin PLC & Co. Luftverkehrs KG - AB7988 - 06/10/2014 (Flightdate)
TrustPilot rating
given by M from Berlin on 04/02/2015

Airline paid out, fair comission!

I highly recommend EUclaim for obtaining airline compensation consistent with EU regulation. Their comission was only about 10%, leaving roughly 200 euros from a settlement we reached with United Airlines for a three hour delay last year. Processing time takes a while but is a breeze to file the form.
United Airlines, Inc. - UA97 - 10/10/2013 (Flightdate)
TrustPilot rating
given by Ingemar Fredriksson on 03/02/2015


Great service for something that would have taken forever for myself to do
Germanwings GmbH - 4U9217 - 24/09/2014 (Flightdate)
TrustPilot rating
given by Raymond Donn on 02/02/2015


on the 22nd July 2014 I submitted a claim and received a confirmation that it was in hand. I never heard anything more other than to ask for copies of the flight confirmation. At that time I understand that the company was connected to Bott and Co Solicitors. When I enquired about the status of my claim last month I was told to contact Bott and Co directly which I did but no-one there had any information regarding my claim so now I have to start from scratch again
Monarch Airlines - ZB660 - 31/05/2014 (Flightdate)
TrustPilot rating
given by Miroslaw B on 30/01/2015

Very proffesional service.

Im very satisified with the way EUClaim handled my case. I had to sign some documents and was little worried about it, but I shouldnt.Very proffesional service, I got money very quickly to my account.Thank you EUClaim, I will use their service in the future if anything with flight delayscancellations will happen.
Deutsche Lufthansa AG - LH77 - 07/09/2014 (Flightdate)
TrustPilot rating
given by Simon on 30/01/2015

They did what they said they would

After sending a few emails to Ryanair and only receiving back brazen lies about the nature of the delay I decided to use EUclaim, I was warned it may take some time but that was ok. 1 12 years later I got a nice suprise in my inbox saying the claim had been accepted, the money was in my account within 2 weeks. Thanks EUclaim.
Ryanair Ltd. - FR5896 - 23/04/2013 (Flightdate)
TrustPilot rating
given by Iris on 30/01/2015

after all satisfied

It was good service, but in the beginning during the process there wasnt transparancy about what amount of time the process would take. This made me kind of impatient, it really felt like waiting all the time. After all the claim was handled carefull and we got the money so Im really happy about this. Although the amount we got was a little bit disappointing (we expected more, but there was about 38 % taken by EUClaim), Im glad that EUClaim fixed at least some money!
TAP - Air Portugal - TP664 - 25/07/2014 (Flightdate)
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Excellent TrustPilot Sterne
Customers give EUclaim a score of 9.3 out of 10, based on 333 reviews on

Reimbursement for missed flight which resulted in having to pay for a replacemen...

TrustPilot rating
EUclaim are great -took all the hassle out of claiming from Air Berlin. I w...

Great Job, Great Company!!!

TrustPilot rating
I received refund for a great delay (13hours).EUClaim is a great company an...
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