given by Tomas in Dublin on 02/07/2015
We were pretty sure we had a valid claim (8 hour delay due to crew being over hours--this was ANNOUNCED by the captain, though Lufthansa later tried to claim it was a weather delay). This was confirmed in our minds when EU Claim accepted our claim for processing. We filed our claim 11 days after our flight delay. It took 2-1/2 months for claim to work its way through the airine's unfounded objections but the process worked as expected. We received the funds into our euro bank account 24 hours after we were notified that that they were on the way--exactly three months from the date of our flight. Website worked smoothly and provided excellent information all along to track claim. Because we there were three of us travelling it was especially helpful to (1) have all three claims processed together and (2) not to have to fool with legal documents in German--that would have been too high a hurdle. The service was not cheap--but fee for success only--so it was only right to allow them to deduct their fee once the claim was paid. I would definitely use EU claim again because everything worked as promised at each step of the process.
Deutsche Lufthansa AG - LH983
given by R.Zacharski on 01/07/2015
After a few months of barren and annoying talks with the airlines, tired and disappointed, I finally decided to take the advantage of external law firm. The choice was EUclaim, whose effectiveness surprised me from the very beginning. All I had to do, was to fill up a form on the website and send a couple of documents by ordinary mail. A few weeks later the funds were on my account and everything was thoroughly documented on the website. It was a big pleasure to cooperate with EUclaim.
Air Berlin PLC & Co. Luftverkehrs KG - AB8060
given by Mike Collins on 25/06/2015
I was only made aware of our rights in the EU to claim for delays to flights by a colleague of mine in The Netherlands. He introduced me to EUclaim who offer an extremely user friendly service to seek compensation from the airlines. My claim was handled in the most proficient manner and the compensation paid in to my account with a minimum of fuss. Can't wait for the next delay. I'll have a much more laid back approach next time.
Delta Air Lines, Inc. - DL143
given by Mr Roos on 18/06/2015
After submitting the necessary documents, all digital as is the standard these days, EUClaim set to work on our claim. Not long after we were asked to submit additional documents; the modified boarding passes that had been handed out to us 5 min prior to our replacement flight. Of course these were nowhere to be found anymore, so I assumed that would be the end of the road. A few months later ( about 8 or so ) I got an email stating that our claim had been accepted and that the money had been transferred in our account. So almost a year later, completely unexpected, things were resolved. Can't be anything but satisfied.
KLM Royal Dutch Airlines - KL1302
given by Roel Gielen on 15/06/2015
If you have a delay claim money and earn up to 400,= euro per person.
Qiuck and easy
Vueling Airlines S.A. - VY7575
given by Mr/Mrs Rummani on 10/06/2015
service charge is slightly high but very efficient process and the claim amount is higher expect.
Deutsche Lufthansa AG - LH779
given by Eva R. on 03/06/2015
With almost no effort on my part, I was compensated for 2 flights that were canceled. I had tried to deal with the airline directly to no avail. EU Claim took care of everything perfectly!
Deutsche Lufthansa AG - LH1190
given by Mr Xanthopoulos on 02/06/2015
In less than one month, EU claim managed to close successfully my case!
Deutsche Lufthansa AG - LH983
given by Mr/MrsKrynitz on 01/06/2015
Easy and succesful way to claim Your passenger rights!
Deutsche Lufthansa AG - LH510
given by Irena on 29/05/2015
Very good services , perfect communication , very helpful staff. After long and useless communication direct with Airlines, where any compensations were declined, with the EUCLAIM help got money back in 2 month time.
Thank you EUCLAIM team.
Wizz Air Hungary - W68026