given by Lee Brooke on 02/09/2014
They let me know what was happening every step, couldnt fault anything, I got money back and that was the aim. Thank you.
Monarch Airlines - ZB287 - 11/04/2014 (Flightdate)
given by SirMadam Barna on 29/08/2014
Correct, fast company!
KLM Royal Dutch Airlines - KL808 - 17/05/2014 (Flightdate)
given by Sir JB on 26/08/2014
Fast service without any problem!
Deutsche Lufthansa AG - LH3063 - 23/06/2014 (Flightdate)
given by Mr J Bell on 22/08/2014
Great service and a simple process. Excellent contact and consultancy during process.Would absolutely recommend if you feel your claim has been rejected but do not have the skill or expertise to follow the court system yourself.
Easyjet - U26981 - 28/07/2013 (Flightdate)
given by Sir Duchet on 21/08/2014
Good Company and good job
Condor Flugdienst GmbH - DE4377 - 14/02/2014 (Flightdate)
given by Dr. Starremans on 21/08/2014
Just a bit of back groundregarding my interactions with EUClaim. Having suffered a 15hr delay with my family (including two toddlers) coming back from my vacation I contacted the airline to ask for reimbursement according to the European guidelines. I got an automated email back that my request was under consideration and it could take up to 2 weeks before they processed my request...3 months later I contact them again and get absolutely no response to any of my emails using the case number I had received.If they had given me a polite response with an apology (or a voucher) I would have been inclined to let the matter rest, but being ignored I found extremely rude. I started looking into alternative options, which landed me with EUClaim. At this point it was not about time or money for me, merely to make the airline pay for ignoring its customers.Interaction with EUClaim was smooth, professional and fast (at least as fast as legal issues can be resolved) and they proceeded to contact the airline (only to be ignored as well I presume) and then subsequently went to court. The court found the airline at fault and forced them to settle.For me it was straightforward and not too much hassle at all, questions were promptly answered by EUClaims team and correspondence updates were shared in timely fashion. I would use them again if needed (though to be honest I hope I wont be in need of such services again).
Condor Flugdienst GmbH - DE6807 - 28/09/2013 (Flightdate)
given by SirMadam Delgado Sanza on 21/08/2014
Un gran descubrimiento Euclaim, muy satisfecho con su servicio
Lan Airlines S.A. - LA704 - 29/05/2014 (Flightdate)
given by Michael S on 20/08/2014
We had a flight delay and EUclaim helped to get the appropriate amount from the airline. Without them we would have gotten nothing. I would not have been able to pursue this on my own (time, resources, unfamiliar and unwilling to go to court, etc.).Their process is really simple and requires little paperwork, which is what I was also impressed with.In summary Easy to use, good service, great result!
Air Canada - AC845 - 01/01/2014 (Flightdate)
given by SirMadam Haapalahti on 20/08/2014
The claim was easy to make and I was surprised how quickly and effortlessly it all went in the end. The only minus side was that some of the communication was in German which I don`t understand that well.
Deutsche Lufthansa AG - LH848 - 03/07/2014 (Flightdate)
given by Innsbruck on 20/08/2014
I contacted Euclaim the first time at the beginning of July and at the beginning of August I had already the refund on my bank account. I thought first it will take at least two month but EUclaim was really fast with my claim. They up dated me all the time so I could see how my case is improving. I recommend EUclaim with no hesitation. A big THANK YOU to EUclaim.
Deutsche Lufthansa AG - LH507 - 10/04/2014 (Flightdate)