given by Ms.Trocchi on 15/02/2015
EUclaim are great -took all the hassle out of claiming from Air Berlin. I would never have been as persevering and certainly wouldnt have been able to correspond with the airline in German!
Air Berlin PLC & Co. Luftverkehrs KG - AB8949 - 10/08/2014 (Flightdate)
given by Ladha on 12/02/2015
UPDATE of the 600 Euros we were awarded (less the service fees), we were expecting approximately 440 EU. We were actually only paid $130 USD, or a fraction of the 440 EU. This service seems like a scam where they received over 1000 EU from the airline and keep most of it.-------------------------------------The service led me to expect 600 euros per passenger (2 of us) for a total of 1200 EU, but in the end, we were awarded half the amount for no reason I can understand. Our claim, although closed, still reflects an expectation of 600 EU per passenger on the EUclaim site for my account. Throughout the process, which has taken almost 3 months, the company has exhibited VERY poor responsiveness and its clear the company has very limited customer service. You basically wait for them to run their process, and if you have questions, expect little response. And if you are unsatisfied with the outcome, as I am, expect little to no recourse.
Deutsche Lufthansa AG - LH431 - 10/06/2013 (Flightdate)
given by MrsSC. on 12/02/2015
I received refund for a great delay (13hours).EUClaim is a great company and made a great job for me!!! I thank them very much and I would recommend this company to anyone.
SunExpress Deutschland - XG4693 - 09/08/2014 (Flightdate)
given by SirMadamHoltzheker Uusmaa on 09/02/2015
After suffered more than 5 hours of delay and with the agreement of the company! A friend told me to make this claim via EU claim...I must say I end up with a compensation but of course it takes time while the company pretends to not pay you at all costs! Took me 4 months! Then, EU claim of course must take from you their comission which is a bit high but they did it...! Thanks
Air Berlin PLC & Co. Luftverkehrs KG - AB7988 - 06/10/2014 (Flightdate)
given by M from Berlin on 04/02/2015
I highly recommend EUclaim for obtaining airline compensation consistent with EU regulation. Their comission was only about 10%, leaving roughly 200 euros from a settlement we reached with United Airlines for a three hour delay last year. Processing time takes a while but is a breeze to file the form.
United Airlines, Inc. - UA97 - 10/10/2013 (Flightdate)
given by Ingemar Fredriksson on 03/02/2015
Great service for something that would have taken forever for myself to do
Germanwings GmbH - 4U9217 - 24/09/2014 (Flightdate)
given by Raymond Donn on 02/02/2015
on the 22nd July 2014 I submitted a claim and received a confirmation that it was in hand. I never heard anything more other than to ask for copies of the flight confirmation. At that time I understand that the company was connected to Bott and Co Solicitors. When I enquired about the status of my claim last month I was told to contact Bott and Co directly which I did but no-one there had any information regarding my claim so now I have to start from scratch again
Monarch Airlines - ZB660 - 31/05/2014 (Flightdate)
given by Miroslaw B on 30/01/2015
Im very satisified with the way EUClaim handled my case. I had to sign some documents and was little worried about it, but I shouldnt.Very proffesional service, I got money very quickly to my account.Thank you EUClaim, I will use their service in the future if anything with flight delayscancellations will happen.
Deutsche Lufthansa AG - LH77 - 07/09/2014 (Flightdate)
given by Simon on 30/01/2015
After sending a few emails to Ryanair and only receiving back brazen lies about the nature of the delay I decided to use EUclaim, I was warned it may take some time but that was ok. 1 12 years later I got a nice suprise in my inbox saying the claim had been accepted, the money was in my account within 2 weeks. Thanks EUclaim.
Ryanair Ltd. - FR5896 - 23/04/2013 (Flightdate)
given by Iris on 30/01/2015
It was good service, but in the beginning during the process there wasnt transparancy about what amount of time the process would take. This made me kind of impatient, it really felt like waiting all the time. After all the claim was handled carefull and we got the money so Im really happy about this. Although the amount we got was a little bit disappointing (we expected more, but there was about 38 % taken by EUClaim), Im glad that EUClaim fixed at least some money!
TAP - Air Portugal - TP664 - 25/07/2014 (Flightdate)