This is what our customers say

291 customers give

Excellent 9.4 out of 10

TrustPilot Stars
TrustPilot rating
given by Fred Lunjevich on 19/10/2014

Got the compensation I was after

Our claim was processed by EU Claim and with a 97% success rate, we thought it was the best bet. Still, it seems airlines try to dig their heels in to avoid these compensation claims so we were really happy to hear ours was successful. I wouldnt have enjoyed trying this process myself so thanks EUclaim for getting us through! I heartily recommend these guys to all!
FlyBE Ltd. - BE1821 - 14/06/2014 (Flightdate)
TrustPilot rating
given by MICHAEL RILEY on 19/10/2014

Excellent service and up to date emails regularly

Easy to complete claim forms and prompt service
Thomas Cook Airlines UK - TCX7294 - 31/05/2014 (Flightdate)
TrustPilot rating
given by D Griffiths on 18/10/2014

Travellers One Thomson Nil

Thomson Holidays delayed our flight from Manchester to Ibiza two years on the trot and would not compensate us in any way, the last flight being delayed for seven and a half hours. We engaged the professional services of EU Claim who used Bott Co to deal with the matter.They did everything very speedily and efficiently and we got a great result in the end.Fantastic thanks guys.
Thomsonfly - TOM2538 - 16/05/2014 (Flightdate)
TrustPilot rating
given by Sir Boswell on 18/10/2014


Many thanks for a professional job well done.however mr and mrs Hewett who also was on the holiday would like your help in applying for a claim .There address=79,Malden road Bitterne Southampton SO197AF.TELEPHONE=02380448440Thankyou.Brian Boswell
Thomsonfly - TOM757 - 01/11/2012 (Flightdate)
TrustPilot rating
given by Jane Dawson on 17/10/2014

Easy, smooth procedure. Great result!

After a delayed flight I decided to see if I could claim under the regulations. I chose Bott and Co and found the automated process very easy. I did not really believe that the airline would pay out and was sceptical but as the claim process was so easy, I thought I had nothing to lose.I was delighted when informed that the airline had agreed to pay for the delayed flight and even happier when the monies landed directly into my bank account.
Monarch Airlines - ZB661 - 31/05/2014 (Flightdate)
TrustPilot rating
given by Dave H. on 17/10/2014

Compensation without the hassle.

I first attempted to gain compensation by myself, but after numerous e mails, each being fobbed off by the airline, I decided to claim via Bott Co.It was all done online, and with much less hastle than trying to do it yourself.We have now been paid out and will be taking a 5 day break in the Costa del Sol on the proceeds. Hopefully there are no delays -)Thanks Bott Co.
Monarch Airlines - ZB534 - 27/07/2013 (Flightdate)
TrustPilot rating
given by Andrew Swire on 17/10/2014

Absolutely AWSOME, almost 6 years to the date

Bott Co took on my flight delay compensation 5 years 10 months into a 6 year time limit still came up trumps.Cannot thank them enough, having my claim for a 5 hour + delay rejected by Monarch Airlines not hearing from the CAA I turned to Bott Co who handled everything for me.
Monarch Airlines - ZB302 - 29/08/2008 (Flightdate)
TrustPilot rating
given by Benjamin on 17/10/2014


Delayed 4hrs 5mins from Gatwick to Antalya in May 2014.Used Bott Co EU Claim and claimed for the 7 people (4 adults 3 kids) in our party and received payout from Thomas Cook in October 2014.Well happy as I only had to fill in a couple of forms.Would recommend to anyone.
Thomas Cook Airlines UK - TCX1516 - 26/05/2014 (Flightdate)
TrustPilot rating
given by SirMadamSymons on 17/10/2014

You taught them a lesson.

Thank you for your persistence. After trying to claim from Monarch for the poor all round service on flight which landed more than 5 hrs. late, I had given up. I initially rejected your Email but after receiving another decided that I would really like some satisfaction. To allow Monarch to go unpunished is never going to improve their service, and a few quid back in my account was better than the simmering resentment I had developed against what had been my favourite airline. Beyond spending 5 mins. filling in E-forms I didnt have to do a thing to receive €400 per person, which after your fee and exchange rate left me within £6 of my original payment to Monarch. You are a credit to your industry. Thank you.
Monarch Airlines - ZB627 - 12/02/2013 (Flightdate)
TrustPilot rating
given by Dr C Carey on 16/10/2014

Outstanding service

We spent several months trying to deal with the airline (United) directly and got nowhere. As soon as we contacted EU claim they got back to us immediately to discuss our case. They handled our claim promptly and kept us up to date at every stage. Their staff were professional and helpful at all times. Our claim was handled extremely competently and we were delighted with the service that we received throughout the process. Our experience surpassed all our expectations and I would highly recommend this company to anyone who has suffered flight delays or cancellations.
United Airlines, Inc. - UA28 - 26/07/2013 (Flightdate)
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Excellent TrustPilot Sterne
Customers give EUclaim a score of 9.4 out of 10, based on 291 reviews on

Got the compensation I was after

TrustPilot rating
Our claim was processed by EU Claim and with a 97% success rate, we thought...

Excellent service and up to date emails regularly

TrustPilot rating
Easy to complete claim forms and prompt service
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