given by Mr/Mrs Horvath on 16/01/2017
Jetairfly.com - JAF5113
given by Agata on 13/01/2017
EU gets the work done for you,but from promised 500 I will see only 300Euro- very high commission for my taste;(
Wizz Air Hungary - W61072
given by Anonymous on 30/12/2016
I'm very pleased with EUclaim's services. It took 6 months to get the refund from Vueling and knowing the airline and the general obstacles one encounters during a claim procedure I don't think I wouldn't have been prepared/equipped to go through the claim process by myself. EUclaim's done a great job keeping my up to date on the progress. I do think there is room for improvement when it comes to expectation management; I feel it would be beneficial to inform clients about the procedure, its steps and the possible length of the process upon filing the claim.
Vueling Airlines S.A. - VY8336
given by lara on 27/12/2016
Waiting 2years!! I need to keep communicating with them!! Everytime they have a different excuse
Virgin Atlantic Airways - VS601
given by Mr Umrani on 26/12/2016
EU Claim persisted with my case with great dedication. And even after a long ardous battle with the airline represented my case. After 2 years they managed to get a result which turned out in my favour. Thanks a lot to their dedication.
SWISS International Air Lines Ltd. dba Swiss - LX2143
given by Lexy on 21/12/2016
These guys are great!
I live in the UK and my flight was delayed with 3 hours and I managed to get almost the whole amount refunded, as a compensation for my delay. It is just a matter of attaching a few files (tickets). Easy and painless refunding without being directly involved in the process. Thank you!
Wizz Air Hungary - W63501
given by Neil Macdonald on 18/12/2016
In 2013 along with my daughter I flew to South Africa with Lufthansa for a safari holiday in Botswana. We planned to have one day in Johannesburg however the flight from Frankfurt to Johannesburg was delayed by 12 hours due to a toilet overflowing in one of Lufthansa newest and biggest planes. So we lost our day in Johannesburg.
I requested compensation from Lufthansa in 2015 and quoted EU law to them in relation to compensation after a few e mails the agreed to pay my daughter and myself 600 euro each.(still have the email)
That was the last I heard from Lufthansa and the money they promised. Lufthansa's treatment of our complaint showed complete lack of respect for their customers.
Tried to e mail Lufthansa and then wrote a letter and tracked it to their customer services office but they refused to communicate in any manner with me
As a last resort in October 2016 handed the complaint to EU claim and by December had the money in the bank. I was amazed at how quickly EU claim managed to resolve this claim.
Deutsche Lufthansa AG - LH572
given by Dmitry Gorbunov on 14/12/2016
I would like to take a moment to express my gratitude towards this company and everyone working there. To keep it short and simple, I must say that the whole process from the 1st touch to receiving the payment was very simple, 100% seen-thought and very pleasant thanks to an amazing customer service provided by Andrea. Definitely recommending this service to anyone willing to deal with airlines. Thank you again!
Vueling Airlines S.A. - VY8407
given by Mr Posch on 05/12/2016
It was so easy and I am completely satisfied with the results. I have had more than my fair share of delayed flights, and now I know it'll be free as long as I use your service. That makes it hurt a little less to get stuck in an airport! And to be sure, everyone on my next delayed flight will get a free advertisment about you from me.
Air Berlin PLC & Co. Luftverkehrs KG - AB8403
given by Mr/Mrs Hlushak on 18/11/2016
We are from Belarus and we have never used before such service.
I got my claim after 2 months and the money was in my bank account.
Wizz Air Hungary - W68033