This is what our customers say

513 customers give

Great 8.3 out of 10

TrustPilot Stars
TrustPilot rating
given by Erik Hultgren on 28/10/2016


Perfect and speedy service and constant feedback. Highly recommended!
Air Berlin PLC & Co. Luftverkehrs KG - AB8018
TrustPilot rating
given by SHIV on 20/10/2016

Excellent Service

I never knew about the service but I chose to try it and trust EUclaim team. The sevice is excellent. I got my claim after 2 months and the money was in my bank account. I highly recommand it . Thank you for the quality of the service and for your reactivity. But commission is 30 percent including administration charges.
KLM Royal Dutch Airlines - KL450
TrustPilot rating
given by Maarten on 20/10/2016

Professional and efficient handling of the claim

Recommended. Of course there is a fee, but it is reasonable, and my claim was successfully handled, with the minimum of effort on my side.
Germanwings GmbH - 4U7186
TrustPilot rating
given by Mr.Serban Matei on 19/10/2016

Great help, very professional procedure.

Everything goes very smooth, transparent and really fast. Nothing to do from my side, just sent some scans. Highly recommend this service !
Deutsche Lufthansa AG - LH2275
TrustPilot rating
given by Maria on 17/10/2016

Poor service and charge top rates.

It's over 18 months since I submitted my claim and have just been told that I need to wait, that this is how long the process takes. Not really good enough when you charge around 30% for the service.
Thomas Cook Airlines UK - TCX125
TrustPilot rating
given by lara on 16/10/2016


It's been almost a year and a half that I still don't have proper feedback. It's always another excuse. The best one now is that the airlines reference number system doesn't work! Really, how do they pay any other person? I always have to go back to ask what is happening with my claim. I leave it for a month and when I follow up again, same excuse! ! Really don't think you have any customer service . People sometimes just expect feedback as promised and not for client to follow up
Arke Fly - OR362
TrustPilot rating
given by asmae on 06/10/2016

Excellent service

I never knew about the service but I chose to try it and trust EUclaim team. The sevice is excellent. I got my claim after 2 months and the money was in my bank account. I highly recommand it . Thank you for the quality of the service and for your reactivity
Deutsche Lufthansa AG - LH1331
TrustPilot rating
given by ST on 06/10/2016

its ok but too expensive

Even though the service is super helpful and easy to follow, i didnt appreciate the lack of transparency in the charges. They take approx. 40% of the claim, so have this present when selecting this service.
Brussels Airlines - SN2591
TrustPilot rating
given by Stefan on 06/10/2016

One year and nothing!

I'm waiting one year, and there is no any update! They told me to wait on other passengers (for this flight) to complete their claim. Probably they will waiting two more years.
SWISS International Air Lines Ltd. dba Swiss - LX1417
TrustPilot rating
given by Jim&Judy on 05/10/2016

Excellent Service

Submitted my claim on 8/12/2016. Funds credited to my bank account on 10/4/2016. Their people are great to work with. They are knowledgeable, friendly, fun, and very pleasant. Communications was excellent. Would definitely use them again. Thanks for all your help!!!!!!!!
KLM Royal Dutch Airlines - KL1130
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Great TrustPilot Sterne
Customers give EUclaim a score of 8.3 out of 10, based on 513 reviews on

i'm surprised that i wont get the 600 …

TrustPilot rating
i'm surprised that i wont get the 600 euros... "EU regulation 261/2004: you...

great job

TrustPilot rating
great job! good communication, efficient and saves time!
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