This is what our customers say

513 customers give

Great 8.3 out of 10

TrustPilot Stars
TrustPilot rating
given by László Mathe on 18/07/2016

Unreliable

I had submitted two claims via EUclaim. One was sorted very quickly, the other is still pending after 11 months. EUclaim made no effort in updating me about the status of the claim, unless I emailed and inquired I had no news. The last couple of times I only got the standard reply: we are reviewing the information we received from the airline and we will be back soon. That never happened. Based on my experience EUclaim is cherry picking. The easy cases are dealt with, the difficult ones not. From now on I will try myself first based on the advice from various website and if it does not work I will look for a different company.
British Airways - BA821
TrustPilot rating
given by Sharon Knowles on 10/07/2016

Another victory for the passengers

Me and my family we delayed 8 hours coming back from our wedding in Cyprus in 2013 with Thomas Cook. We wrote to the company but they responded with a no chance as they do. So last year we decided to use EU claim. Less than one year later we received our compensation. They wouldn't pay out for a child (under 2 )as we had only paid a small amount for her to travel. We were kept updated throughout the process. Yes we paid a fee. it was reasonable and lets face it we had ended up with nothing when we tried ourselves so anything we received was a bonus. So thanks EU I wouldn't hesitate to recommend you to friends and family or to use you again should we ever need to.
Thomas Cook Airlines UK - TCX2153
TrustPilot rating
given by MrsMiranda on 05/07/2016

Quick answer, organized and efficient!

I found out about EUclaim in a facebook group and gave it a try. I had a really bad experience with TAP airlines last year and when I saw I was entitled to refund, I started the process with them. They've answered all my questions and mails, and it usually took at most 2 days to replay it! The website is very easy to use as well and they keep you always updated about the process. I have no reasons not to indicate them. I am very impressed with their efficiency and quick results!
TAP Air Portugal - TP663
TrustPilot rating
given by Mr/Mrs Moser on 04/07/2016

worry free for a fee

we tired of dealing with the airline for the promised reimbursement. after signing up with EUclaim we only had a couple of extra minutes to deal with the claim. after about 3 months we received %of the funds.
Deutsche Lufthansa AG - LH455
TrustPilot rating
given by Mr/MrsMcaloon on 04/07/2016

Thank You EUClaim

Great service and sick of never getting compensation from Airlines but now I know I can get help quickly and professionally from EU Claims. Many Thanks Michael McAloon
KLM Royal Dutch Airlines - KL895
TrustPilot rating
given by Lyn Lye on 02/07/2016

Disappointing

This company took 9 months to provide us with air line compensation Little communication from start to finish , I had to contact them via email to receive any sort of feed back as to where we were at with the claim . The airline promised 400 euros each = 800 euros in total , we have just been paid just over £400 for the pair of us after their fees . I really wish I had claimed this back myself I would not recommend this company to anyone
Norwegian Air Shuttle A.S - DY5354
TrustPilot rating
given by Mr Gebru on 02/07/2016

Very good service

Will.recomend to any one.
SWISS International Air Lines Ltd. dba Swiss - LX1072
TrustPilot rating
given by Mr/Mrs Farrington on 30/06/2016

What a service!

I am very impressed with the EU claim service. All I had to do was to fill the form and send confirmation that my KLM flight was delayed for 12 hours. Less than a week later a very decent compensation was on my bank account. Magic!
KLM Royal Dutch Airlines - KL904
TrustPilot rating
given by Louis Vaissade on 19/06/2016

Efficient and reliable

The follow-up is clear and results are there, as planned
Easyjet - U24264
TrustPilot rating
given by Mr.Dan Nicola on 18/06/2016

top customer service!

very quick and reliable service,I strongly recommend.
KLM Royal Dutch Airlines - KL671
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YOUR RIGHTS AS A PASSENGER

Was your flight cancelled or delayed for more than three hours? Or did you miss your connection? Then you may be entitled to a compensation up to €600. In these cases, EUclaim will take care of the entire process for you. We will make sure that you get what you are entitled to!

Enter your flight details and in just a few seconds you will know if you are entitled to a compensation. EUclaim and our team of solicitors will fight for your rights!

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WHY CHOOSE EUCLAIM?

  • 289,580 passengers have benefited from our service
  • EUclaim has a success rate of 97% on all cases
  • EUclaim has already earned over € 62.8 Million for our customers
  • EUclaim works for you on a no win-no fee basis. This means no risk and no hidden costs.


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WHAT OUR CUSTOMERS SAY

Great TrustPilot Sterne
Customers give EUclaim a score of 8.3 out of 10, based on 513 reviews on

Got what I needed!

TrustPilot rating
16/02/2017
The airline never answered my emails or calls. EUclaim did its job perfectl...

Great job!

TrustPilot rating
15/02/2017
So glad I used EU Claim. It took just under two years for the airline to fi...
More customer reviews