given by anonymous on 04/10/2016
Our flight was cancelled but the company offered alternative flight. We did not even know we can get a refund in this case. All the process can be finished online and was very smooth.
Germanwings GmbH - 4U14
given by Customer 41 on 03/10/2016
Cant fault this company. They do what they say they'll do. Stress free! Thanks so much for the help! 10/10. I have nothing but praise for them (EUclaim). Again, great service!
Malaysia Airlines - MH3
given by Kim & Cheryl Australia on 03/10/2016
EU claim was great and achieved for us the result that we deserved
Deutsche Lufthansa AG - LH779
given by Mr/Mrs De Schutter on 01/10/2016
We got our claim within three months. Everthing went as promised.
Wizz Air Hungary - W63526
given by Mr/Mrs Mirto on 01/10/2016
My flight from Toronto was delayed and I didn't make my connection in Brussel to Oslo. I waited 3hours in a line just to talk to someone for help and when it was finally my turn the second flight back to Oslo was full. I waited 10hours at the AirPort and got sent to Frankfurt and then to Oslo. I arrived 13 hours later then I was supposed to and my luggage was still in Brussel. I sent an email to Brussel airlines simultaneously with an email to EUclaim and now 2 months later EUclaimers managed to pay me 600€ (400€) to my account. Has not heard a word from Brussel airlines! Thank you Uclaimers for great service and my money back.
Brussels Airlines - SN552
given by Yorgos on 21/09/2016
You have nothing to lose by using their services. If they'll accept to proceed with your case, it'll cost you just a couple of stamps for postage... It takes time, though... My case took around 9 months (and quite a few e-mails) to be resolved. But I got the money I was promised from the company since the airline was forced to pay.
I got in touch with the airline myself twice before contacting EUclaim and they refused to pay me... I was annoyed since I knew my rights. EUclaim did the job for me though and I got back a generous amount of money that I have never expected to.
Ryanair Ltd. - FR2311
given by Slavomir on 18/09/2016
My claim still has not been settled after almost 2 years of giving power of attorney to EUclaim. Have had few emails that airline does not replaying and that my claim has been transferred to legal department with no further communication. Avoid this company as you probably will not get your compensation. Try to deal with Airlines yourself.
Wizz Air Hungary - W68002
given by Mr/MrsList on 16/09/2016
I can only share positive feedback about EUClaim. The way they handled my claim and updated me during the process (6 weeks in total, I think) was very professional. I highly recommend turning to EUClaim in case of severe flight delays...
Eurowings GmbH - EW1533
given by DGM on 15/09/2016
I am delighted with the way EU Claim led the process and this company has undoubtely become my partner of choice going forward
Eurowings GmbH - EW1789
given by Stefano on 15/09/2016
I found EUclaim with a simple internet search. I applied. I got the money I was entiled to. Online chat was efficient. However, 4 instead 5 stars is because of cut EUclaim takes, which I think is too high...
Kenya Airways - KQ117