You have experienced a missed connection when your first flight is delayed, and you miss your connecting flight. You arrived at your final destination with a different flight number and/or different airline and/or different route then was indicated on your booking/ticket.
The level of compensation is dependent on the distance of your original flight and of the difference in arrival time with your substitute flight.
EUclaim works on a No Win No Fee basis. You will receive 73% of the claim amount, minus 25 euros administration costs per passenger. When we are not able to solve your claim, you do not pay us anything.