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British airline bosses are avoiding paying millions of pounds in compensation by claiming that strikes are an “extraordinary circumstance”, it was alleged today.
Airlines are warning of possible flight disruption next week as French Air Traffic Controllers threaten five days of strikes.
Airport workers at Brest, Aix-en-Provence and Bordeaux are planning to walk out from Monday...
Lovely coverage in the press based on our press release of 'The carriers of shame list'.
2016 has already been an eventful year as far as strikes go, and it is now due to end with one final blow. British Airways crew members are threatening to go on strike during the Christmas period, making many passengers concerned ...
We reveal air-faced cheek of airlines trying cut compo bills as we test how long it takes to ask for money you’re owed.
Researchers tested how long it took to discover how to claim by browsing firms’ websites, ...
As a company we hear the most interesting reasons for a delay all the time. But some of them top the list. From mouses in the cabin to missing cutlery that delays the flight, the struggle for airline passengers is real.
Last week we published data showing the most complained about British airlines during the first half of 2016. Our ‘Carriers of Shame’ list revealed for the first time, how many claims we processed against each British ...
Earlier this month we revealed to British travellers that a Brexit could cost up to £300 million a year in compensation if EC Regulation 26/ 2004 was no longer binding.
Read all about our landmark ruling won against Thomas Cook that opens up a new front in the battle for passenger rights. Until recently, airlines were not obliged to compensate delayed travellers if the delay or cancellation was c...
Lovely coverage in the press based on our press release Flight misery for Brits travelling to Southern Europe in 2016.
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