given by Mr JB on 20/01/2017
EUclaim did everything on my behalf, in a simple and smooth way
Vueling Airlines S.A. - VY8323
given by fynotfi on 19/01/2017
We entered our claim in June 2015, kept on getting automated replies about the Airline refusing to communicate with them, and they had to proceed with court action, all the contacts we knew who were on the same delayed flight, applied directly with the airline, they did not refuse to communicate with them, and they received their payment of $400 per person within a month of applying.
When I found out this information some 18 months later, I phoned EUclaim and instructed them to cancel our claim with them, as they had taken too long and we were going to apply direct ourselves. To be told we would be invoiced in full as if they had won the case against the airline. They charge 27 percent of the payout per person plus $25 administration charges.
It's a joke, get the impression they don't do anything but just wait till you've waited long enough then cancel the claim and they get their money for doing nothing.
Jet2 - LS927
given by Mr/Mrs Custodio pereira on 17/01/2017
Deutsche Lufthansa AG - LH506
given by Brenda Leek on 17/01/2017
Excellent and very efficient company!
Thank you for the good job!
Vueling Airlines S.A. - VY8366
given by Mr/Mrs Hakenberg on 17/01/2017
it took a while but glad l followed through. have never experienced such confusion over delayed flight. Condor Airlines certainly should have handled things differently.
Condor Flugdienst GmbH - DE2402
given by Mr/Mrs suma on 16/01/2017
Very Professional, Easy to use , Quick Resolution :) . Recommend this service to all.
Germanwings GmbH - 4U9821
given by Mr/Mrs Horvath on 16/01/2017
Jetairfly.com - JAF5113
given by Agata on 13/01/2017
EU gets the work done for you,but from promised 500 I will see only 300Euro- very high commission for my taste;(
Wizz Air Hungary - W61072
given by Anonymous on 30/12/2016
I'm very pleased with EUclaim's services. It took 6 months to get the refund from Vueling and knowing the airline and the general obstacles one encounters during a claim procedure I don't think I wouldn't have been prepared/equipped to go through the claim process by myself. EUclaim's done a great job keeping my up to date on the progress. I do think there is room for improvement when it comes to expectation management; I feel it would be beneficial to inform clients about the procedure, its steps and the possible length of the process upon filing the claim.
Vueling Airlines S.A. - VY8336
given by lara on 27/12/2016
Waiting 2years!! I need to keep communicating with them!! Everytime they have a different excuse
Virgin Atlantic Airways - VS601