given by Mr Umrani on 26/12/2016
EU Claim persisted with my case with great dedication. And even after a long ardous battle with the airline represented my case. After 2 years they managed to get a result which turned out in my favour. Thanks a lot to their dedication.
SWISS International Air Lines Ltd. dba Swiss - LX2143
given by Lexy on 21/12/2016
These guys are great!
I live in the UK and my flight was delayed with 3 hours and I managed to get almost the whole amount refunded, as a compensation for my delay. It is just a matter of attaching a few files (tickets). Easy and painless refunding without being directly involved in the process. Thank you!
Wizz Air Hungary - W63501
given by Neil Macdonald on 18/12/2016
In 2013 along with my daughter I flew to South Africa with Lufthansa for a safari holiday in Botswana. We planned to have one day in Johannesburg however the flight from Frankfurt to Johannesburg was delayed by 12 hours due to a toilet overflowing in one of Lufthansa newest and biggest planes. So we lost our day in Johannesburg.
I requested compensation from Lufthansa in 2015 and quoted EU law to them in relation to compensation after a few e mails the agreed to pay my daughter and myself 600 euro each.(still have the email)
That was the last I heard from Lufthansa and the money they promised. Lufthansa's treatment of our complaint showed complete lack of respect for their customers.
Tried to e mail Lufthansa and then wrote a letter and tracked it to their customer services office but they refused to communicate in any manner with me
As a last resort in October 2016 handed the complaint to EU claim and by December had the money in the bank. I was amazed at how quickly EU claim managed to resolve this claim.
Deutsche Lufthansa AG - LH572
given by Dmitry Gorbunov on 14/12/2016
I would like to take a moment to express my gratitude towards this company and everyone working there. To keep it short and simple, I must say that the whole process from the 1st touch to receiving the payment was very simple, 100% seen-thought and very pleasant thanks to an amazing customer service provided by Andrea. Definitely recommending this service to anyone willing to deal with airlines. Thank you again!
Vueling Airlines S.A. - VY8407
given by Mr Posch on 05/12/2016
It was so easy and I am completely satisfied with the results. I have had more than my fair share of delayed flights, and now I know it'll be free as long as I use your service. That makes it hurt a little less to get stuck in an airport! And to be sure, everyone on my next delayed flight will get a free advertisment about you from me.
Air Berlin PLC & Co. Luftverkehrs KG - AB8403
given by Mr/Mrs Hlushak on 18/11/2016
We are from Belarus and we have never used before such service.
I got my claim after 2 months and the money was in my bank account.
Wizz Air Hungary - W68033
given by Klant Bastiaans on 17/11/2016
Ik never heard of the possibility by EU claim. They are very helpfull and at last we have got a payement of our flight delay. We are very thankfull!
Vueling Airlines S.A. - VY8336
given by John Parr on 15/11/2016
EUClaim took all the hassle out of dealing with the airline. The process took quite sometime but EUClaim sent me an update every so often, keeping me in the loop. Would highly recommend!
Deutsche Lufthansa AG - LH941
given by Mr/Mrs Lee on 15/11/2016
Was simple and straightforward
Emirates - EK150
given by Mr/Mrs Salerni on 15/11/2016
I have never used before such service, but after two delayed Vueling flights in a row, I was determined to get the refund I deserved. At first I tried to contact Vueling, but tehy did not even reply to my first emails.
Then I discovered EuClaim, which turned out to be reliable, quite fast, and tremendously effective.
Vueling Airlines S.A. - VY8436