given by Bob Adams on 14/11/2016
We were delayed for hours by the airline with no information as to the cause of the delay being given while we waited. Having contacted the airline ourselves for compensation we were, after many weeks, informed that they were not liable for a payment.
EUclaim could not have been more helpful. The website was extremely easy to use to upload all the documents, communication as to the progress of the claim was excellent and best of all we received our compensation claim after a few weeks.
The charges were well worth while as I am sure that without EUclaim we would not have had any success.
Norwegian Air Shuttle A.S - DY5164
given by Mike C on 10/11/2016
My flight was cancelled due to "technical reasons" and was put on the first flight the following day. Hotel, transportation and food expenses where all taken care of by the airline, and they considered that it was enough.
I entered my details here, answered a few questions, and a few months later I received notice that my case had won, and the compensation was transferred to my bank account the next day.
The airline rejected EUclaim's first attempt so it was then taken to another step involving lawyers and so on before my case was won. All I had to do was sign a letter giving the attorney authority to handle my case and that was the end of it. I certainly could not have done this myself, so the percentage that EUclaim takes is definitely worth it.
Air Berlin PLC & Co. Luftverkehrs KG - AB8247
given by Chris on 02/11/2016
The process was painfully slow, but they did get there in the end. The online system lets you see all of the activity which is nice, and they're fast at responding to queries. There was a 3-month period of back and forth between them and the airline. It then took EUclaim 14 months before they handed it to the legal team, which I feel should have been done straight away. Would probably try another firm next time.
Easyjet - U2187
given by Mario on 01/11/2016
I am from Macedonia and have used this service for two cases. Both were successful in less then two months each. I was amazed by the stuff and their professional attitude, knowledge and overall work. Thank you once again, and I will for sure recommend you to many people in my country.
Adria Airways - The Airline of Slovenia - JP129
given by Gundija Z. on 31/10/2016
Very happy I chose this company, easy to communicate with,proffessional, I was kept up to date with every step on the way and got a positive result which i was unable to achieve myself without their help.
Wizz Air Hungary - W62503
given by Mr/Mrs Zima on 28/10/2016
Good service, fast processing. For a Canadian, it took 2 months to get claim against KLM paid, but I did not answer in time to their requests for information - so most of the time "wasted" was my fault...
The processing fee of Euro 200 out of Euro 600 is a little steep, but still getting E400 back without any effort is worth it.
I do recommend Euclaim as a service.
KLM Royal Dutch Airlines - KL695
given by Erik Hultgren on 28/10/2016
Perfect and speedy service and constant feedback. Highly recommended!
Air Berlin PLC & Co. Luftverkehrs KG - AB8018
given by SHIV on 20/10/2016
I never knew about the service but I chose to try it and trust EUclaim team. The sevice is excellent. I got my claim after 2 months and the money was in my bank account. I highly recommand it . Thank you for the quality of the service and for your reactivity. But commission is 30 percent including administration charges.
KLM Royal Dutch Airlines - KL450
given by Maarten on 20/10/2016
Recommended. Of course there is a fee, but it is reasonable, and my claim was successfully handled, with the minimum of effort on my side.
Germanwings GmbH - 4U7186
given by Mr.Serban Matei on 19/10/2016
Everything goes very smooth, transparent and really fast. Nothing to do from my side, just sent some scans. Highly recommend this service !
Deutsche Lufthansa AG - LH2275