This is what our customers say

564 customers give

Great 7.7 out of 10

TrustPilot Stars
TrustPilot rating
given by Mr/Mrs Mirto on 01/10/2016

Great company with exellent service

My flight from Toronto was delayed and I didn't make my connection in Brussel to Oslo. I waited 3hours in a line just to talk to someone for help and when it was finally my turn the second flight back to Oslo was full. I waited 10hours at the AirPort and got sent to Frankfurt and then to Oslo. I arrived 13 hours later then I was supposed to and my luggage was still in Brussel. I sent an email to Brussel airlines simultaneously with an email to EUclaim and now 2 months later EUclaimers managed to pay me 600€ (400€) to my account. Has not heard a word from Brussel airlines! Thank you Uclaimers for great service and my money back.
Brussels Airlines - SN552
TrustPilot rating
given by Yorgos on 21/09/2016

Great Service! It may take some time but they do what they promise.

You have nothing to lose by using their services. If they'll accept to proceed with your case, it'll cost you just a couple of stamps for postage... It takes time, though... My case took around 9 months (and quite a few e-mails) to be resolved. But I got the money I was promised from the company since the airline was forced to pay. I got in touch with the airline myself twice before contacting EUclaim and they refused to pay me... I was annoyed since I knew my rights. EUclaim did the job for me though and I got back a generous amount of money that I have never expected to.
Ryanair Ltd. - FR2311
TrustPilot rating
given by Slavomir on 18/09/2016

Very bad experience with EUCLAIM.

My claim still has not been settled after almost 2 years of giving power of attorney to EUclaim. Have had few emails that airline does not replaying and that my claim has been transferred to legal department with no further communication. Avoid this company as you probably will not get your compensation. Try to deal with Airlines yourself.
Wizz Air Hungary - W68002
TrustPilot rating
given by Mr/MrsList on 16/09/2016

If I had only known about EUClaim earlier

I can only share positive feedback about EUClaim. The way they handled my claim and updated me during the process (6 weeks in total, I think) was very professional. I highly recommend turning to EUClaim in case of severe flight delays...
Eurowings GmbH - EW1533
TrustPilot rating
given by DGM on 15/09/2016

Outstanding service

I am delighted with the way EU Claim led the process and this company has undoubtely become my partner of choice going forward
Eurowings GmbH - EW1789
TrustPilot rating
given by Stefano on 15/09/2016

Easy and working

I found EUclaim with a simple internet search. I applied. I got the money I was entiled to. Online chat was efficient. However, 4 instead 5 stars is because of cut EUclaim takes, which I think is too high...
Kenya Airways - KQ117
TrustPilot rating
given by Ms Minov on 03/09/2016

Fast and easy

We got our back within one month of starting the procedure. I would recommend EUclaim to everyone.
Wizz Air Hungary - W67715
TrustPilot rating
given by Dan on 30/08/2016

Very well organized process

Easy claims process, recommendable to anyone having a flight delay.
British Airways - BA901
TrustPilot rating
given by Nicolaas Pullin on 19/08/2016

Traveler Beware of this so-called "Service"!!

Read the Terms of Service VERY carefully!! What EUClaim does not make apparent is that they will still charge you the full fee even if they do not lift a finger and the airline independently compensates you. In cases of egregious delays, airlines will often voluntarily provide the maximum allowable compensation (600 Euros). Even if EUClaim does nothing, they will still attempt to extract their fee from you. DO NOT USE this service, give the airline time to contact you directly. Learn from my mistake fellow traveler!
Norwegian Air Shuttle A.S - DY7073
TrustPilot rating
given by Mr/MrsSurace on 17/08/2016

Thank you

Lots of people who works in the airport tells you that you cannot be paid by the airline. Don't trudt them ! With the help of euclaim i had my money back!
Air Berlin PLC & Co. Luftverkehrs KG - AB8709
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Was your flight cancelled or delayed for more than three hours? Or did you miss your connection? Then you may be entitled to a compensation up to €600 (£545*). EUclaim can give you the right advice based on our extensive database of flight information, airport information and weather data. 

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*Compensation calculated August ’17 rate of £1: €1.10 and rounded to the nearest £5.


  • 325,242 passengers have benefited from our service
  • EUclaim has a success rate of 97% on all cases
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Customers give EUclaim a score of 7.7 out of 10, based on 564 reviews on

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