Blog

18-03-2013

When am I entitled to financial compensation?

We get a lot of questions about European legislation on passenger rights (EC Regulation 261/2004). Stranded passengers often do not receive any information about passenger rights from the airline and have no idea if they are entitled to financial compensation or not. Therefore, there are a few basic rules that I would like to explain to you.

Read more

13-03-2013

EC Regulation 261/2004: nothing changes yet

Siim Kallas, Vice-President of the European Commission shortly explained in a press conference the plans for a new EC Regulation for passenger rights.

Read more

06-03-2013

English airlines better themselves!

Spring is in the air! We therefore decided it was time to analyze the punctuality of flights at London Heathrow, London Gatwick and Manchester Airport during the winter season. We are comparing the winter of 2011/2012 with the winter season of 2012/2013.

Read more

05-03-2013

Strike causes Iberia to cancel flights

Spanish airline Iberia cancels many flights after workers decided to protest over job and pay cuts. Workers gathered outside one of the terminals at Madrid Barajas airport to protest. The strike affects about 40,000 passengers as Iberia cancelled hundreds of flights for this week.

Read more

27-02-2013

Airlines must compensate for missed connections

We have great news for passengers! Yesterday, the European Court of Justice finally clarified how to interpret the EC Regulation 261/2004 regarding missed connections.

Read more

25-02-2013

Snow causes flight disruptions Frankfurt

Due to heavy snowfall, more than a hundred flights are cancelled at Frankfurt Airport. It concerns mostly flights within Europe. There are also severe delays due to the bad weather conditions.

Read more

22-02-2013

Congratulations Camiel Eurlings!

On behalf of the EUclaim team I would like to congratulate our former minister responsible for air traffic with his new position as CEO of Dutch airline KLM.

Read more

21-02-2013

Surinam Airways starts with delay after maintenance

Surinam Airways has one airplane to fly their intercontinental flights. This airplane was grounded for maintenance since the beginning of February. How ironic is it, that the airplane that operated its first flight again after maintenance, was delayed 9 hours!

Read more

15-02-2013

Pilot cursed by Voodoo?

A First Officer of German airline Condor lost his mind in a very exceptional way. He must have been under the spell of evil spirits.

Read more

14-02-2013

President World Bank cancels KLM flight

The president of the World Bank, Jim Yong Kim, cancelled his planned meeting in the Netherlands because of a flight delay. He was supposed to travel with KLM. However, the airplane was delayed 4 hours due to a technical defect.

Read more