Blog

13-02-2013

Ryanair passenger protected by Dutch Court

A Ryanair flight from Mallorca to Brussels on 26 July 2010 was delayed. A passenger decided to start a legal procedure through the Small Claims Court in Middelburg and won the case. Ryanair, however, decided to file for appeal, but lost the case for a second time.

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11-02-2013

Iberia lets passengers down on purpose

EUclaim researched missed connections with Spanish airline Iberia. EUclaim investigated the route Tenerife-Madrid-Amsterdam with flight numbers IB 977 and IB 3244. The period of investigation is 1 January 2012 until 31 August 2012. After August, it was not possible to buy tickets for these particular flights anymore. The outcome of our research is remarkable, as the minimum connection time between two flights was exceeded in 72% of the journeys.

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07-02-2013

Groundbreaking news in Dutch Court case

A Court in the Netherlands came forward with a judgment today. The judge decided that a technical problem that occurs after a plane has left the gate is not an extraordinary circumstance. This is great news for passengers.

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05-02-2013

Latest news regarding Dreamliner crisis

All Boeing 797 Dreamliner airplanes were grounded last month because of a number of technical problems and even caused All Nippon Airways to make an emergency landing.

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04-02-2013

Analysis delays and cancellations in January 2012 and 2013

EUclaim analyzed all delayed and cancelled flights in January 2012 and January 2013 for airports London Heathrow, London Gatwick and Manchester.

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30-01-2013

EUclaim wins remarkable case against Air France

EUclaim received a positive verdict in a case against Air France. It concerns a missed connection from passengers who traveled from Amsterdam to Paris with AF 2241 and were supposed to continue their journey to Buenos Aires with AF 418. The first flight to Paris was delayed, which caused the passengers to miss their connecting flight to Buenos Aires.

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28-01-2013

Clarification missed connection

On 26 February, the European Court of Justice will finally clarify how to handle claims regarding missed connections.

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15-01-2013

Boeing 787 Dreamliner is not flying successfully yet

The new 787 Dreamliner by Boeing has appeared in the news many times the last few weeks. The incidents with airlines JAL, Lot and United Airlines concerning these airplanes are all due to technical problems, mostly fuel leaks.

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10-01-2013

Definition of destination given by Court in Amsterdam

We received a judgment regarding British Airways flight BA441 and connecting flight BA43 on 15 November 2009. It concerns a flight from Amsterdam, via London, to Capetown. The airline is obliged to pay the financial compensation to the passengers.

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07-01-2013

Procurator General Dutch Supreme Court completes conclusion on 1 March

As stated on our website before, we have several cases attended by the Dutch Supreme Court where the airline has appealed. The question is, if the procedure and law were applied correctly. The airlines’ point of view is that the Regulation was not applied correctly by the Court.

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