Was your Thomas Cook flight cancelled?

You can claim up to €600 (£535*) per passenger. Check your flight now and we give you free advice within three minutes.

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Thomas Cook flight cancelled?

We can help you claim the compensation you are entitled to.

Your rights regarding Thomas Cook flight cancellations

European Regulation 261/2004 was established in 2005 to protect the rights of passengers subjected to flight problems such as delays and cancellations. Your rights are protected by this regulation if you fly from an EU country or into an EU country with a European airline. Thomas Cook is a European airline meaning all flights operated by this airline are covered by Regulation 261/2004.

In order for you to be entitled to compensation, the moment that you were informed of the Thomas Cook cancellation is important.

Extraordinary circumstances and your right to compensation

Airlines regularly state that a flight is cancelled due to an ‘extraordinary circumstance’. In the event of such a circumstance they are not obliged to pay the financial compensation you would otherwise be entitled to. Regulation 261/2004 clearly specifies what constitute as an ‘extraordinary circumstance’. Examples are strikes, bad weather conditions, medical emergency landings and terrorism.

Example: Your Thomson flight from Manchester to Punta Cana, Mexico is cancelled because of a tropical storm. Poor weather conditions are considered to be extraordinary, therefor you are not entitled to compensation under Regulation 261/2004.

Amount of compensation

If you were not informed about your flight cancellation in due time, Thomson is obliged to pay you compensation. The amount of compensation is established in Regulation 261/2004 and based on the distance of the flight:

Amount of compensation

Flight destinations within the EU

Flight destinations outside the EU

*Compensation calculated November '18 rate of £1: €1,13 and rounded to the nearest £1.

With a flight distance of 3,500 km or more and a delay of between three and four hours, you are entitled to 50% of the compensation amount.

Recently cancelled Thomson flights

You find a list of recently cancelled Thomson flights below. We compile this list everyday through our extensive and exclusive database. If you submit your claim with us, we will make sure you receive the compensation you are entitled to. Our legal team of experts has a 97% success rate in court.

Recently cancelled flights



Can't find your flight?

Does your cancelled flight not appear on the list below? Check your flight and within a few minutes you will know if you are entitled to a compensation.

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