Queues at London Heathrow, Gatwick, Manchester and Glasgow Airport filled with hundreds of frustrating passengers today, August 7. This is the reality now that British Airways systems are down due to a technical issue. Pilots are unable to get the right flight data and passengers have trouble checking in for their flight. Some short-haul BA flights have already been cancelled or delayed.
Computer failure for British Airways, again
This isn’t the first time British Airways is dealing with an IT or computer related issue grounding their systems and flight operation. Last year, on July 18 2018, system issues forced BA to cancel flights departing London Heathrow. One year before in the end of May 2017, British Airways passengers also had to deal with delays and cancellations during one of the busiest travel weekends due to computer issues. This is the third year in a row that IT issues cause passengers of British Airways delayed and cancelled flights in the midst of summer.
BA Passengers stuck at London Airports
Passengers travelling from and to London Heathrow, Gatwick, Manchester and Glasgow are currently experiencing long queues and slow information on the status of their flight. Some short-haul flights have already been cancelled and passengers are offered to rebook their flights for an alternative day. Passengers have to check ba.com for updates and are advised not to go to the airport if their flights is cancelled.
Flight delayed or cancelled by the computer issue of British Airways? Compensation!
Did the computer issue of British Airways affect your flight this morning? Then you could be entitled to compensation going up to €600 per person! The computer system is owned and managed by British Airways and therefore this IT issue is not an extraordinary circumstance.Check your flight for compensation