Submit a claim for your TUI delay now!

Was your flight with TUI, previously known as Thomsonfly, delayed for more than three hours? You could be entitled to compensation adding up to €600! Check your recent TUI Airways delay on our problem flight list at the bottom of the page or insert your flight details in our calculator.

Claiming compensation for a TUI delay?

As any regular holiday airline, every once in a while TUI (BY) is faced with long flight delays. Arriving late to your end destination is something that affects passengers on a daily basis. That’s why Regulation 261/2004 was introduced and has been in effect since 2005. This Regulation establishes your rights as an airline passenger. In order to claim for a delayed TUI flight, you must meet a few requirements:

TUI Airways is a European airline. Therefor your rights are covered by Regulation 261/2004 if your flight is delayed by three hours or more. If the flight is not delayed due to extraordinary circumstances your compensation can add up to €600 depending on the distance of your flight.

Example: Your TUI flight from Manchester to Mallorca suffers a delay of 4 hours. No extraordinary circumstances are detected by EUclaim. You are entitled to a compensation of €400 per person.

TUI (BY) delays

UK Holiday carrier TUI Airways, previously known as Thomsonfly, is part of the TUI group en conducts flights between the UK and various vacation destinations. Most passengers using the services of TUI booked a package holiday with TUI. If your flight with TUIwas delayed recently, you can check your entitlements below in our problem flight list.

Amount of compensation for your delay

The amount of compensation you are entitled to when your flight is delayed is determined by the distance of your flight.

Flight destinations within the EU

Flight destinations outside the EU

With a flight distance of 3,500 km or more and a delay of between three and four hours, you are entitled to 50% of the compensation amount.

EUclaim evaluates recently delayed TUI flights

Over 13 million flights are reviewed by EUclaim every single day. Combining flight data with weather and press reports in our extensive database, we at EUclaim can determine your right to compensation quickly for each individual TUI flight. Using this important information we have guaranteed ourselves a solid reputation with the airlines and achieved a success rate of 97% in court.

May TUI delays

On May 11, two TUI flights suffered a long delay for which passengers are entitled to compensation: TOM813 from Hurghada, Egypt to London Gatwick and TOM6555 from Tenerife to Cardiff were delayed for more than three hours. On May 14, TUI flight TOM1156 from Aberdeen to Las Palmas also suffered a longtime delay. On May 16 another two TUI flights were delayed for more than three hours. Passengers of TOM3316 and TOM3317 between Leeds Bradford and Palma de Mallorca are entitled to €400 in compensation.


Recently delayed flights

Can't find your flight ?

Does your delayed flight not appear on the list below? Check your flight and within a few minutes you will know if you are entitled to a compensation.

Chat or call