Privacy statement

During your visit to this website, EUclaim may collect personal data about you, either directly (where you are asked to provide the data) or indirectly. EUclaim will, however, only use these personal data in accordance with the purposes set forth in this Privacy Statement and is committed to safeguarding the personal information collected. EUclaim only collects personal data which it requires to be of service to you, for the purpose of collecting web statistics and to fulfill its required obligations.

EUclaim may gather and analyze information regarding usage of this website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this website faster and easier.

EUclaim can through the use of this website collect and analyze, with the inclusion of the domain name, information about user behavior such as the amount of hits, visited pages, previously visited or subsequently visited websites and the amount of time spent on the EUclaim website. EUclaim does not collect personal data (such as your name, email address etc.), unless you choose to specify this information while using the EUclaim website.

The EUclaim registration forms ask clients to provide us with information such as your name, email address and telephone number. In the event that you choose to use the EUclaim service, EUclaim will require that the user provides us with that information. EUclaim will take necessary technical and organizational precautions to secure your personal data against loss and against any form of unlawful processing.

In accepting our Terms and Conditions and relevant policies, it is agreed by you that we may contact you via e-mail with newsletters and details of other relevant products that we may from time to time offer.  You can request that we do not contact you in this way at any time.

This website contains links to other sites that are not a part of EUclaim. EUclaim cannot be held accountable for the privacy practices of these other sites and the manner for which they use personal data.

EUclaim will remove personal data as a result of a request by a user of the website. This will be subject to the visitor having fulfilled their (financial) obligations. A user may also request the modification or adaptation of personal data via an online request, by telephone, by fax, e-mail or written request.

EUclaim reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.

Publication date: 1st March 2011

Privacy statement

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Has your flight been delayed or cancelled?

You could be entitled to up to €600 (£545*).

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Was your flight cancelled or delayed for more than three hours? Or did you miss your connection? Then you may be entitled to a compensation up to €600 (£545*). EUclaim can give you the right advice based on our extensive database of flight information, airport information and weather data. 

Enter your flight details and in just a few seconds you will know if you are entitled to a compensation. 

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*Compensation calculated August ’17 rate of £1: €1.10 and rounded to the nearest £5.


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