Helpful tips for your claim

• Submit your claim with the National Enforcement Body. For the United Kingdom you can send your complaint to the Civil Aviation Authority.
• In case of reimbursements of your costs such as food and drinks, hotel etc. you can submit your claim directly with the airline. Make sure you save all your receipts.
• It it also possible to file your claim with your Legal Expenses Insurance. Please check your insurance for the Terms and Conditions.