Check your right to compensation

Receive compensation for a flight delay, cancellation, missed connection or denied boarding

You can claim up to €600 (£535*) per passenger. Check your flight now and we give you free advice within three minutes.

Check your right to claim

Fill in your flight data and we give you free advice within three minutes.

Submit your claim with us and we handle the entire process.

You receive your compensation. No win, no fee.

Free flight check

Was your flight delayed by three hours or more? Did you miss a connecting flight? Was your flight cancelled? Were you denied boarding your flight? We will ensure that you get the compensation you’re entitled to. 

Your rights as an airline passenger

Your rights as a European airline passenger are laid down in Regulation 261/2004. This regulation is only applicable within the European Union. Regulation 261/2004 can only be called upon when:

When your flight is delayed two hours or more, the airline is obliged to provide food, drink and, if necessary, hotel accommodation. If this is not provided, you can claim the costs back from the airline.

Right to compensation

Does your flight fall under European regulations and did you arrive at your final destination with more than three hours’ delay? If so, you may be entitled to compensation for loss of time. If the the flight delay was due to an extraordinary circumstance, you are not entitled to compensation. When ‘extraordinary circumstances’ apply, the airline can show that they were not responsible for the delay. Examples of such circumstances are bad weather conditions and acts of terrorism.

New Ruling for claiming compensation outside of EU

A recent ruling has changed your right to compensation for flightproblems happening outside of the EU. If your journey starts in the EU and you have to transfer flights outside of the EU, and that second flight is delayed or cancelled, this is considered a part of the journey that started in the EU. Therefore, you are still entitled to compensation for flightproblems occuring outside of the EU when your journey started in the EU.

Amount of compensation

If your flight falls under EU Regulation 261/2004, the amount of compensation you are entitled to is based on the distance of the flight.

Calculate the distance of your flight

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Flight destinations within the EU

Flight destinations outside the EU

With a flight distance of 3,500 km or more and a delay of between three and four hours, you are entitled to 50% of the compensation amount according to the Sturgeon ruling.

*Compensation calculated November '20 rate of £1: €1,11 and rounded to the nearest £1.

Which airline did you fly with?

Delayed flights

Thomas Cook

Cancelled flights

How you get flight delay compensation

We can give you free advice on whether you are entitled to compensation. All we need are the details of your delayed flight. Fill in your flight number and date and you will immediately receive our advice. Submit your claim through EUclaim and we will deal with the entire process on a ‘no win no fee’ basis.

Free flight check

Our success stories


EUclaim did exactly as they promised. I sent my flight disruption details, got an instant yes/no that they would take the case. Provided required data and they took care of the rest. It took a couple of weeks, but got the compensation, which I would not have received had I claimed for myself. Yes, they take a fee, but they get the job done. 


Great service. I literally didn’t have to do anything, only submit some documents. The whole process took quite some time (almost 1 year) but I think that was due to the airline who didn’t want to pay compensation and the case ended up in court.

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